Buying, Pickup & Delivery on SUUQ Classifieds

Last updated 15 December 2025

1. SUUQ does not operate its own shipping

SUUQ is a classifieds and mini-shop platform. We do not currently operate our own delivery fleet or courier service for most listings. In almost all cases:

• The seller sets their own rules for pickup or delivery;
• The buyer and seller agree together on meeting place, courier, fees and who bears the cost;
• Any delivery problems or delays must be resolved between the buyer and seller.

2. Common ways deals are completed

• In-person meetups – buyer inspects the item in a public place or at the seller’s shop before paying.
• Seller delivery – some shops may offer their own boda / driver to bring the item to the buyer for a fee.
• Third-party couriers – buyer and seller agree to use a delivery app or independent rider and settle payment between themselves.

3. Safety tips for buyers

• For high-value items, avoid sending money before seeing the item.
• Meet in a public, well-lit place when possible.
• Check that electronics and vehicles match the description, visuals (videos & reels) and documents.
• Keep records of your chat with the seller inside SUUQ.

4. Safety tips for sellers

• Avoid handing over items before you have confirmed payment.
• Use trusted riders or delivery partners when offering delivery.
• Be clear in your listing if you do or do not offer delivery and at what cost.
• The installment and top up listings terms are all between the seller and the customer.

5. Future SUUQ delivery services

In future we may introduce optional SUUQ-managed delivery or escrow services for certain categories or campaigns. Where this happens, the specific terms and fees will be displayed clearly inside the product or checkout flow.